1. Legal Notice
GMB DIGITAL MEDIA UNIPESSOAL LDA operates this website to provide professional automotive software solutions. Consequently, the following details identify the legal entity responsible for the site:
- Website Owner: GMB DIGITAL MEDIA UNIPESSOAL LDA
- Registered Office: Praceta Dulce de Montalvo Bloco, Bloco 1, 5º Esquerdo Frente, Barcelos 4750-283 Braga, Portugal.
- Tax ID (NIF): 518372472
- Official Contact Email: contact@diagsoftshop.com
- Official Website: Diagsoftauto.com
- Hosting Provider: Hostinger (Secured via Cloudflare infrastructure).
2. General Terms and Conditions (T&Cs)
These terms govern all software sales on Diagsoftauto.com. Therefore, we encourage users to read them carefully before making a purchase.
- Subject: We provide digital content not delivered on a tangible medium.
- Acceptance: You accept these terms without reservation once you confirm your order.
- User Responsibility: You must ensure that your hardware is compatible with our software before purchasing.
- Intellectual Property: GMB DIGITAL MEDIA UNIPESSOAL LDA owns all programs, logos, and content. Accordingly, we strictly prohibit any unauthorized reproduction.
3. Strict Return and Refund Policy
Please Note: Digital sales are final.
Because we sell downloadable digital content and license keys, specific legal exceptions apply to your right of withdrawal.
- No Right of Withdrawal: You lose your standard 14-day withdrawal right once the digital execution begins. By purchasing, you provide express consent to start the service immediately.
- Final Sale Policy: We do not accept refunds or returns after we send the license key or activate the download link.
- Technical Support: Although we do not offer refunds, our team provides full assistance for installation issues. Please contact us at contact@diagsoftshop.com for support.
4. Privacy Policy (GDPR)
We prioritize your privacy and handle your data according to the General Data Protection Regulation (GDPR).
- Data Collection: We collect your name, email, and billing address to process orders.
- Purpose: We use this data to deliver products, provide support, and send commercial updates if you choose to receive them.
- Data Retention: We store your information only as long as necessary for tax and commercial obligations.
- Your Rights: You hold the right to access, correct, or delete your personal data. To do so, simply email us at contact@diagsoftshop.com.
5. Cookie Policy
Our website utilizes cookies to enhance your browsing experience and maintain security through Cloudflare.
- Technical Cookies: These allow the cart to function and protect the site from threats.
- Analytical Cookies: These help us understand site traffic anonymously.
- Management: You may disable cookies in your browser settings; however, this might limit certain site features.
6. Governing Law and Jurisdiction
Portuguese Law governs this entire agreement. Furthermore, if a dispute arises that we cannot settle through a friendly discussion, the courts of the district of Braga shall have exclusive jurisdiction.
Consumer Notice: You may also reach out to the Braga Consumer Conflict Arbitration Center (CIAB) for independent mediation.